At Fabbion, we are dedicated to providing a seamless and efficient shopping experience. Our goal is to ensure that your orders are processed and delivered promptly while maintaining transparency regarding shipping timelines, costs, and procedures. Please review our shipping policy carefully before placing an order.

If you have any questions, feel free to contact us at contact@fabbion.com.

1. Order Processing Time

Before shipment, each order undergoes processing to verify payment, ensure order accuracy, and package items securely for transit.

  • Standard Processing Time: Orders are processed within 1-2 business days after payment confirmation.
  • Peak Season Processing: During busy periods such as holidays or sales events, processing may take up to 5 business days.
  • Custom Orders: If an item requires customization, additional processing time may be required.

Once an order is successfully processed, it will be dispatched through our selected shipping partners.

2. Shipping Methods & Delivery Timeframes

We offer several shipping options to suit customer needs, including standard shipping, expedited shipping, and express shipping.

Domestic Shipping (Within [Your Country])

  • Standard Shipping: Estimated delivery within 5-10 business days
  • Expedited Shipping: Estimated delivery within 3-5 business days
  • Express Shipping: Estimated delivery within 1-3 business days

International Shipping

We proudly ship worldwide. However, international delivery timeframes vary based on location and customs clearance procedures.

  • Standard International Shipping: Estimated delivery within 10-20 business days
  • Expedited International Shipping: Estimated delivery within 5-10 business days

Factors Affecting Delivery Times

Delivery times may vary due to the following:

  • Carrier delays
  • Customs clearance for international shipments
  • Unforeseen circumstances such as weather disruptions
  • Holiday periods or peak seasons

Once your order is shipped, you will receive a tracking number via email for real-time tracking updates.

3. Shipping Costs

Shipping costs are calculated at checkout based on the following factors:

  • Order weight & size
  • Shipping destination
  • Chosen delivery speed

Free Shipping Eligibility

We may offer free shipping promotions for qualifying orders based on:

  • Minimum purchase amount
  • Limited-time promotional offers

4. Tracking Orders

Once your order is shipped, a tracking number will be sent via email. You can use this number to check the status of your shipment.

  • Tracking Updates: Please allow 24-48 hours for tracking details to become available.
  • Lost Tracking Information: If your tracking number is missing or not working, contact us at contact@fabbion.com, and we will assist you.

5. Customs & Import Duties (International Orders)

For international orders, customs clearance may cause delays. Please note the following:

  • Import Taxes & Duties: Customers are responsible for any applicable customs duties or taxes imposed by their country’s regulations.
  • Customs Processing Time: Customs processing can extend delivery time beyond the estimated timeframe.

We encourage international customers to check with their local customs office regarding potential fees before placing an order.

6. Delivery Issues & Delays

If your order has not arrived within the expected timeframe, follow these steps:

  1. Check Your Tracking Number – Confirm the latest update using the tracking information provided.
  2. Contact the Carrier – If your package is marked as delivered but not received, reach out to the shipping carrier for assistance.
  3. Reach Out to Fabbion – If there are further concerns, email contact@fabbion.com with your order number, and we will assist accordingly.

7. Incorrect Shipping Address

Customers must provide an accurate shipping address. Fabbion is not responsible for misdeliveries due to incorrect shipping details provided at checkout.

  • If an error is noticed before shipment: Contact contact@fabbion.com immediately, and we will attempt to update the address before processing.
  • If the package is already shipped: Customers must contact the courier directly to request redelivery.

8. Undeliverable Packages

In cases where a package is returned to us due to reasons such as:

  • Incorrect or incomplete address
  • Failure to pick up the package from the courier
  • Customs clearance issues

Customers will be responsible for reshipping fees or additional shipping costs.

9. Package Damage or Loss

We ensure all packages are securely packed, but if your package arrives damaged or is missing:

Damaged Packages

  • Inspect the package upon delivery.
  • If the item is damaged, contact us within 48 hours at contact@fabbion.com with photos and details of the issue.

Lost Packages

  • If a package is marked as delivered but not received, check with neighbors or building management.
  • If the package remains missing, contact the shipping carrier for investigation.
  • If further assistance is needed, email contact@fabbion.com with your order details.

10. Order Cancellations

Orders may be canceled only if the cancellation request is made within 12 hours of placing the order. Once an order is processed and shipped, cancellations are not possible.

If you need to cancel an order before shipment, email contact@fabbion.com with your order number, and we will assist accordingly.

11. Special Shipping Requests

If you have any special shipping requests, including gift packaging, delivery instructions, or signature-required delivery, please contact us at contact@fabbion.com before placing your order.

12. Contact Information for Shipping Inquiries

šŸ“§ Email: contact@fabbion.com

For additional questions related to shipping, tracking, or delivery issues, feel free to reach out to our team. We are happy to assist you in ensuring a smooth shopping experience with Fabbion!

Thank you for choosing Fabbion! We appreciate your trust and look forward to delivering quality clothing straight to your doorstep.